Q: How can I start to make an order?
A:
Way 1: you can take a browse on our site, and choose the items which you like,send us the items numbers as an inquiry.
Way 2: you can send us an enquiry which a brief explain for what you are looking for.
Way 3: you can contact us directly by calling or fax which you can find the contact information on our site.
No matter in which way, our sales will reply you within 24 hours and help you to next step.
Q: How can I get my order?
A:
There is 3 main ways for you to choose the shipping way. By express door to door service,By sea,or By normal air freight.
For less than 100kgs,we usually suggest buyer to choose express service,because it in fast.
For more than that, it depends.Please ask our professional sales to help you make a best choice before you place the order.
Q: When can I get my order?
A:
If your order is shipped by express door to door service,it takes 3~5 days as usual.
If your order is shipped by sea, it depends on the port of destination, usually for example from China Ningbo/Shanghai port to Los Angeles takes 20~25 days.
If by normal air freight, it takes 7~10 days.
Q: Can I make an OEM&ODM order?
A:
1. We can do the product according your design
2. We can design some styles according your idea, the design is free if you place the order follow.
Q:How about your quality?
A:
We execute stringent quality control from the material and component purchasing to the finished products. The third party will be warmly welcome.
For our quality control, we take alloy jewelry for example as showing below:
Q: How about your after-sales service?
A:
When something happened in shipping to cause something broken, please inform us and take photo after you get the goods at the first time. Then we can sincerely consider to improve our service.
Our staff will keep tracking the goods after shippment, we will tell you the further information by email. Also for your more requirements about any item, please feel free to contact us! We are willing to share business with you.
Clients are first! We appreciate every client's suggestion. If you have any good advice for us, pls don't hesitate to tell us. Pls choose our products, you will understand what are high quality, competitve price and the fastest delivery.
Promising that every products are strictly inspected one by one in order to make sure that you get the high quality jewelry. We woul send you our updated designs every month. I am sure you will get our latest products soonest. |
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